For 57 minutes on July 23, 2026 (11:17 AM–12:14 PM EDT), some HubSpot customers across all affected regions experienced disruptions to HubSpot service tools due to a data fetching issue. The incident was resolved by 12:14 PM EDT, with all tools returning to normal operation.
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Between 11:17 AM EDT (UTC -04:00) and 12:14 PM EDT (UTC -04:00), some customers in all affected regions experienced issues with service tools. This was caused by a data fetching issue. As of 12:14 PM EDT (UTC -04:00), our service tools are working properly and the incident has been fully resolved.
HubSpot conducts a thorough review after each incident to understand the cause and prevent it from happening again. Learn more about HubSpot's commitment to reliability at www.HubSpot.com/reliability.
The information on this page reflects our understanding of the incident and impact at the time of the update.
We are investigating an issue impacting some HubSpot tools. We will provide an update when we have more information.
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