(Status: Monitoring) Increased error rates have been identified in IAD Datacenter.

Hyland has fully resolved the issue affecting IAD Datacenter. Systems are operating normally, and we are no longer observing any related errors or disruptions.

We appreciate your patience and understanding while we worked to restore service. If you continue to experience any problems, please contact our first line of support.

We are continuing to monitor for any further issues.

Monitoring continues to indicate that Saturday's changes were successful, along with no reports of issues from Customers. Hyland will continue to monitor through the day and will provide an update by Monday, 5/11, 4:00 PM ET

Hyland has successfully implemented a solution this evening and we will continue monitoring to ensure full resolution. An update will be provided by Monday, 5/11, 11:00 AM ET

A solution has been identified, and teams are actively working toward implementation this weekend, with long-term stability as the priority. The next update will be shared via Statuspage at 11:00 PM ET on May 9.

The issue has been identified, and teams are actively working toward a solution with long‑term stability as the priority. The next update will be provided at 4:00 PM ET on May 7.

Planned data center changes are being prepared to reinforce long‑term stability, while teams continue to work with the vendor. The next update will be provided at 10:00AM Eastern on May 7th.

Mitigating steps are currently being implemented to address this issue, with a focus on long term stability. Hyland remains actively engaged with the vendor during this process and we will share the next update at 4:00pm Eastern.

Hyland remains fully engaged with the vendor to drive remediation efforts as the highest priority. The next update will be shared by 1:00 PM ET tomorrow.

Hyland continues to work with the vendor on remediation with the highest priority. Additional updates will be shared as they become available.

Hyland has identified the issue and is actively working with the vendor on remediation with the highest priority. Additional updates will be shared as they become available.

Hyland is still actively investigating the issue with the highest priority. Additional details will be provided as they become available.Thank you for your patience.

Hyland is still investigating the issue with the highest priority. Next update will be provided by tomorrow, May 5th, 10am Eastern.

Hyland is still investigating the issue with the highest priority. Additional details will be provided as they become available.

Hyland is still actively investigating the issue with the highest priority. Additional details will be provided as they become available.
Thank you for your patience.

Hyland is still investigating the issue with the highest priority. Additional details will be provided as they become available.

Hyland is aware of increased error rates in IAD Datacenter. Hyland is engaged and investigating this issue with the highest priority. Additional details will be provided as they become available.