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Outage in Hyland

(Status: Identified) SFTP Connection issues in QEF datacenter

Resolved Major
May 11, 2026 - Started 18 days ago - Lasted about 2 hours
Official incident page

Incident Report

Hyland has identified an issue impacting SFTP connectivity for a subset of customers in the QEF datacenter. The team is actively working to resolve the issue.
Components affected
Hyland AWS Frankfurt (AMS/QEF)

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Latest Updates ( sorted recent to last )
RESOLVED 18 days ago - at 05/11/2026 09:34PM

The issue with SFTP Connections in QEF datacenter has been resolved. If issues still persist, please contact your first line of support.

IDENTIFIED 18 days ago - at 05/11/2026 07:33PM

Hyland has identified an issue impacting SFTP connectivity for a subset of customers in the QEF datacenter. The team is actively working to resolve the issue.

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