Outage in Hyland

Status: Identified - WOPI, Sharebase, Fulltext Service Outage

Resolved Minor

August 05, 2026 - Started 20 days ago - Lasted about 3 hours
Official incident page

Incident Report

An issue has been identified with WOPI document rendering. Hyland is investigating the issue with the highest priority. Additional details will be provided as they become available.

Components affected

Hyland Boyers, USA (PIT) Hyland Ashburn, USA (IAD)

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Latest Updates ( sorted recent to last )

RESOLVED 20 days ago - at 08/05/2026 08:53PM

Hyland has fully resolved the issue. We appreciate your patience and understanding while we worked to restore service. If you continue to experience any problems, please contact our first line of support.

IDENTIFIED 20 days ago - at 08/05/2026 07:11PM

Sharebase services have been restored, Hyland is continuing to work towards resolving the remaining issues affecting WOPI and FullText services.

IDENTIFIED 20 days ago - at 08/05/2026 06:59PM

We have identified an issue affecting WOPI, ShareBase, and FullText services and are actively engaged in resolution efforts.

IDENTIFIED 20 days ago - at 08/05/2026 06:11PM

Hyland has identified the issue and are still working on the remediation with the highest priority. Additional details will be provided as they become available.

INVESTIGATING 20 days ago - at 08/05/2026 05:46PM

An issue has been identified with WOPI document rendering. Hyland is investigating the issue with the highest priority. Additional details will be provided as they become available.

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