Outage in Hypatos
Performance degradation on EU Cluster
Resolved MinorIncident Report
We are currently experiencing poor performance during document upload on our EU Cluster.
Our Customer Care and Engineering teams are actively working on it. Sorry for the inconvenience created.
We will come back with an update at 17h00 CET.
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Latest Updates ( sorted recent to last )
RESOLVED
almost 2 years ago - at 11/15/2023 03:45PM
Our product performance is back to normal after our Engineering identified the issue.
There was a problem in CloudAMQP that was reported to their Support and is now solved.
We are closing this incident to share that we are not currently experiencing issues.
Please contact Hypatos Customer Care team if you have questions about this issue or any other situation.
INVESTIGATING
almost 2 years ago - at 11/15/2023 03:06PM
We are currently experiencing poor performance during document upload on our EU Cluster.
Our Customer Care and Engineering teams are actively working on it. Sorry for the inconvenience created.
We will come back with an update at 17h00 CET.
Latest Hypatos outages
Performance Degradation on Hy Studio - 4 months ago
Performance Degradation in EU Cluster - 9 months ago
Service Disruption - Extraction Processing Delays - over 1 year ago
API Disruption - Elevated Number of Errors - over 1 year ago
Service Disruption - Extraction Processing Delays - over 1 year ago
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