Outage in IAM Cloud
Cloud Drive Mapper users may see an error message stating that the licence key cannot be verified.
Resolved Major
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Outage Details
Components affected
IAM Cloud Cloud Drive MapperLatest Updates ( sorted recent to last )
A fix has been applied which appears to have fixed the issue, but we're continuing to closely monitor the service, and will publish an RCA soon.
A fix has been applied and we're continuing to monitor the service.
The issue has been identified and a fix is being worked on now. The connection may be restored for users already.
Engineers are working to resolve this issue as a priority and we will provide further updates ASAP.
We apologise for the inconvenience.
IAM Cloud Technical Support
http://support.iamcloud.com
support@iamcloud.com
Phone (UK): +44 118 324 0000
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