Outage in iClassPro

Branded Mobile App Load Issue

Resolved Minor
March 25, 2025 - Started 3 months ago - Lasted about 23 hours
Official incident page

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Outage Details

Our team is currently investigating an issue with our Branded Mobile App that is preventing the application from loading. We will continue updating this message as our investigation progresses.
Components affected
iClassPro Mobile Application
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 03/26/2025 08:20PM

Our team has identified the issue and released a fix to correct the matter. Our clients will see this issue resolved upon downloading Version 2.36.1 of their Branded Mobile App. We appreciate your patience while we worked to resolve this issue, and if you have any questions, don't hesitate to contact our support team.

INVESTIGATING 3 months ago - at 03/26/2025 12:50AM

We have identified the root cause of the loading issues with the Branded Mobile App and are working to get a resolution in place. Thanks for your patience while we work to correct this issue.

INVESTIGATING 3 months ago - at 03/25/2025 09:04PM

Our team is currently investigating an issue with our Branded Mobile App that is preventing the application from loading. We will continue updating this message as our investigation progresses.

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