Outage in iClassPro

Important Update: Settlement Delay

Resolved Minor
March 26, 2025 - Started 3 months ago - Lasted about 19 hours
Official incident page

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Outage Details

One of our third-party partners experienced a delayed settlement on 3/25, which caused the settlement to process on 3/26, potentially resulting in a 1-day delay in receiving deposits for our US-based clients. We apologize for this inconvenience and anticipate all transfer schedules to resume as expected. Thank you for your understanding and patience.
Components affected
iClassPro 3rd Party Integration/Provider
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 03/27/2025 04:27PM

Our team successfully expedited the funding process and arranged a same day deposit, so your funds will still be deposited today (3/27) as expected, before the bank closes. If you need further assistance, please don't hesitate to contact our Payments Support team directly at payments@iclasspro.com or by phone at 1.877.554.6776 (Option 4). Thank you!

MONITORING 3 months ago - at 03/26/2025 09:52PM

One of our third-party partners experienced a delayed settlement on 3/25, which caused the settlement to process on 3/26, potentially resulting in a 1-day delay in receiving deposits for our US-based clients. We apologize for this inconvenience and anticipate all transfer schedules to resume as expected.
Thank you for your understanding and patience.

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