Outage in ID.me

Service Degradation

Resolved Minor

October 08, 2024 - Started over 1 year ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently investigating the issue

Components affected

ID.me Account Management ID.me Login Services ID.me NIST 800-63-3 Policies ID.me Text message or phone call ID.me NIST 800-63-2 Policies

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Latest Updates ( sorted recent to last )

RESOLVED over 1 year ago - at 10/08/2024 04:31PM

This incident has been resolved.

MONITORING over 1 year ago - at 10/08/2024 04:11PM

We detected an application degradation within the ID.me login flows and have fixed the issue and our team is monitoring our services to ensure uninterrupted functionality.

INVESTIGATING over 1 year ago - at 10/08/2024 03:43PM

We are currently investigating the issue

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