Outage in ID.me

Platform Service Partial Outage

Resolved Major
March 15, 2025 - Started about 1 month ago - Lasted 27 minutes
Official incident page

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Outage Details

Team is investigating a platform partial outage of verification products
Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/15/2025 10:18PM

This incident has been resolved.

MONITORING about 1 month ago - at 03/15/2025 10:12PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 1 month ago - at 03/15/2025 10:05PM

The issue has been identified and the team is deploying a fix

INVESTIGATING about 1 month ago - at 03/15/2025 09:55PM

Team is investigating a platform partial outage of verification products

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