Outage in ID.me
Platform Service Partial Outage
Resolved Major
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Outage Details
Team is investigating a platform partial outage of verification products
Components affected
ID.me Custom Groups Verification ID.me KBA-replacement Policies ID.me First Responder Verification ID.me Government Employee Verification ID.me NIST 800-63-3 Policies ID.me Alumni Verification ID.me NIST 800-63-2 Policies ID.me Company Employee Verification ID.me Nurse Verification ID.me Student Verification ID.me Teacher Verification ID.me Health Care Provider Verification ID.me Military VerificationLatest Updates ( sorted recent to last )
RESOLVED
2 months ago - at 03/15/2025 10:18PM
This incident has been resolved.
MONITORING
2 months ago - at 03/15/2025 10:12PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
2 months ago - at 03/15/2025 10:05PM
The issue has been identified and the team is deploying a fix
INVESTIGATING
2 months ago - at 03/15/2025 09:55PM
Team is investigating a platform partial outage of verification products
Latest ID.me outages
Platform Outage - 24 days ago
Service Provider Processing Delays - about 1 month ago
Service Degradation - about 2 months ago
Platform Partial Outage - 4 months ago
Platform Outage - 5 months ago
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