Outage in Identity Automation
Third Party services error preventing new resource deployment in RapidIdentity Cloud Environment.
Resolved Minor
May 19, 2023 - Started over 2 years ago
- Lasted about 2 hours
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Outage Details
A third party service that Rapididentity Cloud relies on to deploy and update resources into Rapididentity Cloud environments is experiencing an error. We are working with the service provider to identify the nature of the error.
Existing resources are not effected, but new resource requests, including deploying new Identity Bridges are effected by this error.
This was identified by Identity Automation at 10:00 AM Central Time.
Existing resources are not effected, but new resource requests, including deploying new Identity Bridges are effected by this error.
This was identified by Identity Automation at 10:00 AM Central Time.
Components affected
Identity Automation RapidIdentity Cloud Identity Bridge Identity Automation Preproduction, Development, and Test Envrionments Identity Automation Insights Analytics Dashboard Identity Automation RapidIdentity Cloud PortalLatest Updates ( sorted recent to last )
over 2 years ago - at 05/19/2023 03:35PM
A third party service that Rapididentity Cloud relies on to deploy and update resources into Rapididentity Cloud environments is experiencing an error. We are working with the service provider to identify the nature of the error.
Existing resources are not effected, but new resource requests, including deploying new Identity Bridges are effected by this error.
This was identified by Identity Automation at 10:00 AM Central Time.
over 2 years ago - at 05/19/2023 03:44PM
The third party service provider has begun investigating the issue we reported.
over 2 years ago - at 05/19/2023 04:11PM
The third party service provider has identified and applied corrective action. They are currently monitoring the corrective action.
We will restore normal function when they report the issue resolved.
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