Outage in Identity Automation

Analytics Insights Data Not Refreshed

Resolved Maintenance
August 22, 2023 - Started about 2 years ago - Lasted 5 months

Incident Report

The Analytics Insights Cube has failed to build. We are working with our vendor to investigate and resolve. This will not affect metrics collection but, the dashboard data is not current.
Components affected
Identity Automation Insights Analytics Dashboard

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Latest Updates ( sorted recent to last )
about 2 years ago - at 08/22/2023 12:59PM

The Analytics Insights Cube has failed to build. We are working with our vendor to investigate and resolve. This will not affect metrics collection but, the dashboard data is not current.

about 2 years ago - at 08/28/2023 01:35PM

The Analytics Insights Cube is experiencing intermittent build failures. Insights dashboards are current as of 8/24/2023 however several dashboards are slow or unable to load. We are working with our vendor to resolve. This will not affect metrics collection.

about 2 years ago - at 09/12/2023 01:44PM

The Analytics Insights Cube has been updated and is current as of 9/11/2023 however, some customers may experience slow dashboard load times or intermittent dashboard errors. We are continuing to monitor the issues and make adjustments as necessary.

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