Outage in Identity Automation
SMS Delivery Issues
Resolved Minor
August 28, 2023 - Started about 2 years ago
- Lasted about 5 hours
Incident Report
Some customers may see issues with SMS delivery for Multi-Factor Auth. We are working with our service provider to determine root cause.
Components affected
Identity Automation RapidIdentity Cloud Portal Identity Automation Preproduction, Development, and Test EnvrionmentsNeed to monitor Identity Automation outages?
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Latest Updates ( sorted recent to last )
about 2 years ago - at 08/28/2023 06:26PM
Some customers may see issues with SMS delivery for Multi-Factor Auth. We are working with our service provider to determine root cause.
about 2 years ago - at 08/28/2023 06:51PM
The issue has been identified and escalated within our service provider for resolution. We will update as more information becomes available.
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