Outage in Identity Automation
SMS/Text Messages failing for some T-Mobile customers
Resolved Minor
Need to monitor Identity Automation outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Identity Automation, and never miss an outage again.
Start Free Trial
Outage Details
Components affected
Identity Automation RapidIdentity Cloud PortalLatest Updates ( sorted recent to last )
T-Mobile users may experience issues when requesting SMS/Text messages from the RapidIdentity Portal. This is not currently affecting other wireless carriers. We are investigating.
We have escalated the issue with T-Mobile and are awaiting their response.
We are awaiting next steps from T-Mobile. In the meantime, they have recommended that any customers experiencing this issue contact T-Mobile Support either by phone at 1-800-937-8997 or Facebook chat.
Latest Identity Automation outages
Start monitoring all your vendors in just 5 minutes
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 3278 services available
Integrations with
Setup in 5 minutes or less
How much time you'll save your team, by having the outages information close to them?
14-day free trial · No credit card required · Cancel anytime