Outage in Identity Automation

SMS Messages Not Delivered

Resolved Minor
September 29, 2024 - Started about 1 year ago - Lasted about 7 hours

Incident Report

Some customers may have issues with SMS messages being delivered. We are currently working with our service provider to investigate the issue.

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Latest Updates ( sorted recent to last )
about 1 year ago - at 09/29/2024 10:06PM

Some customers may have issues with SMS messages being delivered. We are currently working with our service provider to investigate the issue.

about 1 year ago - at 09/30/2024 12:35AM

We have identified the root cause and are working with our service provider to fix it.

about 1 year ago - at 09/30/2024 01:30AM

The issue has been escalated with our service provider.

about 1 year ago - at 09/30/2024 04:29AM

Our service provider has assigned and is actively working the issue.

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