Outage in Identity Automation
SMS Messages Not Delivered
Resolved Minor
September 29, 2024 - Started about 1 year ago
- Lasted about 7 hours
Incident Report
Some customers may have issues with SMS messages being delivered. We are currently working with our service provider to investigate the issue.
Components affected
Identity Automation RapidIdentity Cloud PortalNeed to monitor Identity Automation outages?
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Latest Updates ( sorted recent to last )
about 1 year ago - at 09/29/2024 10:06PM
Some customers may have issues with SMS messages being delivered. We are currently working with our service provider to investigate the issue.
about 1 year ago - at 09/30/2024 12:35AM
We have identified the root cause and are working with our service provider to fix it.
about 1 year ago - at 09/30/2024 01:30AM
The issue has been escalated with our service provider.
about 1 year ago - at 09/30/2024 04:29AM
Our service provider has assigned and is actively working the issue.
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