Outage in IDEXX Laboratories
Some Cornerstone practices are unable to login to Vello
Resolved MajorIncident Report
We've identified an issue that is blocking some Cornerstone practices from logging into Vello. No other functionality is affected and pet owners are still able to access Vello.
We've found the root cause and are working on a fix.
Components affected
IDEXX Laboratories Cornerstone VelloTrusted by 1,000+ teams
The Status Page Aggregator with Early Outage Detection
Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.
Latest Updates ( sorted recent to last )
RESOLVED
9 days ago - at 08/17/2026 05:56PM
This incident has been resolved.
INVESTIGATING
9 days ago - at 08/17/2026 04:32PM
We've identified an issue that is blocking some Cornerstone practices from logging into Vello. No other functionality is affected and pet owners are still able to access Vello.
We've found the root cause and are working on a fix.
Latest IDEXX Laboratories outages
ezyVet Performance Issues - APSE2 - about 10 hours ago
Reference Lab Ordering Outage - about 21 hours ago
Delayed Results in VetConnect PLUS - about 23 hours ago
ezyVet Performance Issue - USE1 - 9 days ago
The Status Page Aggregator with Early Outage Detection
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6320 services available
Integrations with
