Outage in IDEXX Laboratories
Delayed Results in VetConnect PLUS
Resolved MinorIncident Report
You may experience a delay in viewing or receiving results within VetConnect PLUS and your Integrated Practice Management Software. As always, IDEXX appreciates both your business and your patience. We apologize for any inconvenience this may cause and will post an update as soon as we know more.
Components affected
IDEXX Laboratories Web IDEXX Laboratories Mobile IDEXX Laboratories Diagnostic ResultsTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 18 hours ago - at 08/25/2026 06:15PM
This incident has been resolved.
MONITORING
about 19 hours ago - at 08/25/2026 05:33PM
We are continuing to monitor for any further issues.
MONITORING
about 21 hours ago - at 08/25/2026 03:56PM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
about 21 hours ago - at 08/25/2026 03:46PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 22 hours ago - at 08/25/2026 02:57PM
We are continuing to investigate this issue.
INVESTIGATING
about 23 hours ago - at 08/25/2026 01:54PM
You may experience a delay in viewing or receiving results within VetConnect PLUS and your Integrated Practice Management Software. As always, IDEXX appreciates both your business and your patience. We apologize for any inconvenience this may cause and will post an update as soon as we know more.
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