Outage in IDNow

[LEGACY] IDCheck.io Service Disruption

Resolved Minor
November 25, 2025 - Started about 2 months ago - Lasted about 2 hours
Official incident page

Incident Report

*** NO IMPACT ON NG *** We are currently experiencing a service disruption on Legacy. Our DevOps team is working to identify the root cause and implement a solution. Legacy users may be affected. We will send an additional update in 60 minutes.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 11/25/2025 03:54PM

This incident has been resolved.

MONITORING about 2 months ago - at 11/25/2025 02:18PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 11/25/2025 02:11PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 11/25/2025 01:27PM

*** NO IMPACT ON NG ***

We are currently experiencing a service disruption on Legacy.

Our DevOps team is working to identify the root cause and implement a solution. Legacy users may be affected.

We will send an additional update in 60 minutes.

Latest IDNow outages

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