Outage in IDNow
[NG][PVID][IDCHECK] Manual analysis service disruption
Resolved MajorIncident Report
We are currently experiencing a service disruption on manual analysis only. It affect both pvid and idcheck.
Our engineering teams are actively investigating the issue and working to restore full functionality as quickly as possible.
We appreciate your patience and will provide timely updates until the service is fully restored.
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Latest Updates ( sorted recent to last )
RESOLVED
3 months ago - at 11/01/2025 02:15PM
This incident has been resolved.
INVESTIGATING
3 months ago - at 11/01/2025 10:48AM
We are continuing to investigate this issue.
INVESTIGATING
3 months ago - at 11/01/2025 09:25AM
We are currently experiencing a service disruption on manual analysis only. It affect both pvid and idcheck.
Our engineering teams are actively investigating the issue and working to restore full functionality as quickly as possible.
We appreciate your patience and will provide timely updates until the service is fully restored.
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