Outage in IDNow
[NG - TEST] Service Disruption
Resolved MajorIncident Report
We are currently experiencing a service disruption.
Our DevOps team is working to identify the root cause and implement a solution. idcheck-sandbox users may be affected.
We will send an additional update in 60 minutes.
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Latest Updates ( sorted recent to last )
RESOLVED
8 months ago - at 08/18/2025 12:32PM
This incident has been resolved.
MONITORING
8 months ago - at 08/18/2025 11:59AM
A fix has been implemented and we are monitoring the results.
IDENTIFIED
8 months ago - at 08/18/2025 11:59AM
The issue has been identified and a fix is being implemented.
INVESTIGATING
8 months ago - at 08/18/2025 10:08AM
The team keeps investigating the issue to understand the root cause. We will share an estimated time of arrival for the fix as soon as possible.
INVESTIGATING
8 months ago - at 08/18/2025 09:00AM
We are currently experiencing a service disruption.
Our DevOps team is working to identify the root cause and implement a solution. idcheck-sandbox users may be affected.
We will send an additional update in 60 minutes.
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