Outage in IDNow
Service Disruption for esign with QTSP
Resolved MinorIncident Report
We are experiencing higher than normal error rates in our signing service.
This only affects customers who use esign with IDnow QTSP.
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 05/29/2025 07:09AM
This incident has been resolved.
MONITORING
11 months ago - at 05/28/2025 03:34PM
A fix has been implemented. Error rates are back to normal values. We will continue to monitor the situation.
INVESTIGATING
11 months ago - at 05/28/2025 02:45PM
We are continuing to investigate this issue.
INVESTIGATING
11 months ago - at 05/28/2025 02:45PM
We are experiencing higher than normal error rates in our signing service.
This only affects customers who use esign with IDnow QTSP.
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