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This incident has been resolved.
Atlassian Cloud Service Management is currently facing an unexpected outage impacting our support portal (support.idverse.com/support.ocrlabs.com)
We will keep you posted on updates.
You can also subscribe to directly to atlassian updates here:
https://jira-service-management.status.atlassian.com/incidents/vy4wm8b5v0yh
While our portal is down, you can continue to raise requests via email by sending it to support@idverse.com. Notification updates for existing and new tickets will still continue to be sent.
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
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