Outage in IDVerse

DVS - Production Intermittent Outage (Passports)

Minor
October 30, 2025 - Started 5 days ago
Official incident page

Incident Report

DVS advised as of October 30th 2025 - 03:00 AEST there is an intermittent outage affecting passport and Electoral Commission documents. Outage being resolved by Microsoft Azure and services are now recovering. You may receive system errors 'S' responses until the issue is resolved.
Components affected
IDVerse 3rd Party Systems

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Latest Updates ( sorted recent to last )
IDENTIFIED 5 days ago - at 10/30/2025 05:02AM

DVS advised as of October 30th 2025 - 03:00 AEST there is an intermittent outage affecting passport and Electoral Commission documents.

Outage being resolved by Microsoft Azure and services are now recovering.

You may receive system errors 'S' responses until the issue is resolved.

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