Outage in IDVerse
DVS - Production Intermittent Outage (Passports)
Resolved MajorIncident Report
DVS advised as of 7 October 2025 — 11:45AM AEDT of an intermittent outage affecting passport documents.
As of 10:12AM 08/10 AEDT, the outage is advised to still be in affect.
You may receive system errors 'S' responses until the issue is resolved.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
7 days ago - at 10/28/2025 05:50AM
This incident was resolved as of 12:56PM AEDT, 24/10/2025
IDENTIFIED
18 days ago - at 10/17/2025 06:21AM
DVS has advised that while progress has been made, the issue is still occurring and has not yet been resolved. We will provide further updates once the resolution has been confirmed and applied.
INVESTIGATING
27 days ago - at 10/07/2025 11:27PM
DVS advised as of 7 October 2025 — 11:45AM AEDT of an intermittent outage affecting passport documents.
As of 10:12AM 08/10 AEDT, the outage is advised to still be in affect.
You may receive system errors 'S' responses until the issue is resolved.
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