Outage in Ikeono

Merge Field display issue

Resolved Minor

November 14, 2025 - Started 4 months ago - Lasted about 4 hours
Official incident page

Incident Report

We've identified an issue where it looks like merge fields are not completing appropriately in the portal. Please note the merge fields are sending appropriately to recipients, it is just a display bug in the portal. We are working on a fix for this issue.

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 11/14/2025 09:58PM

This incident has been resolved.

IDENTIFIED 4 months ago - at 11/14/2025 05:48PM

We've identified an issue where it looks like merge fields are not completing appropriately in the portal.

Please note the merge fields are sending appropriately to recipients, it is just a display bug in the portal.

We are working on a fix for this issue.

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