Outage in Illuminate Education
DnA - Answer Sheets Not Generating in Assessments
Resolved MajorIncident Report
We are currently experiencing an issue in DnA where Answer Sheets are not generating in Assessments.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
about 1 year ago - at 02/10/2025 05:20PM
After monitoring the service that handles Answer Sheet generation over the weekend and observing improved performance and stability, we are updating this incident to resolved.
MONITORING
about 1 year ago - at 02/07/2025 10:05PM
A fix has been implemented and we are monitoring the results.
INVESTIGATING
about 1 year ago - at 02/07/2025 09:35PM
We have narrowed the scope of this issue and can see that this is not effecting all customers, only a subset. We are continuing to investigate.
INVESTIGATING
about 1 year ago - at 02/07/2025 08:42PM
We are currently experiencing an issue in DnA where Answer Sheets are not generating in Assessments.
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