Outage in Illuminate Education

Online Testing Failing to Load

Resolved Major

February 14, 2025 - Started 12 months ago - Lasted about 6 hours
Official incident page

Incident Report

Students are not able to access assessments and teachers/administrators are unable to preview assessments in DnA.

Components affected

Illuminate Education DnA

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Latest Updates ( sorted recent to last )

MONITORING 12 months ago - at 02/14/2025 03:12PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 12 months ago - at 02/14/2025 02:19PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 12 months ago - at 02/14/2025 01:50PM

Students are not able to access assessments and teachers/administrators are unable to preview assessments in DnA.

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