Outage in imgix

Issue with receiving support requests

Resolved Minor
November 06, 2024 - Started 6 months ago - Lasted about 4 hours
Official incident page

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Outage Details

We have identified an issue with receiving support requests to support@imgix.com and are working on a fix. In the meantime, please use our contact form to reach support: https://dashboard.imgix.com/contact
Latest Updates ( sorted recent to last )
RESOLVED 6 months ago - at 11/06/2024 09:29PM

We have fixed the support@imgix.com email address and are processing our backlog of support requests. If you sent an email and have not received a reply until today, please reach back out to us through our contact form: https://dashboard.imgix.com/contact

IDENTIFIED 6 months ago - at 11/06/2024 05:47PM

We have identified an issue with receiving support requests to support@imgix.com and are working on a fix. In the meantime, please use our contact form to reach support: https://dashboard.imgix.com/contact

Latest imgix outages

Issues with logging in - 15 days ago
Missing Images in Asset Manager - about 2 months ago
Delay in Purge requests - 5 months ago
Elevated rendering errors - 6 months ago

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