Outage in imgix

Issue with receiving support requests

Resolved Minor
November 06, 2024 - Started about 2 months ago - Lasted about 4 hours
Official incident page

Need to monitor imgix outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including imgix, and never miss an outage again.
Start Free Trial

Outage Details

We have identified an issue with receiving support requests to support@imgix.com and are working on a fix. In the meantime, please use our contact form to reach support: https://dashboard.imgix.com/contact
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 11/06/2024 09:29PM

We have fixed the support@imgix.com email address and are processing our backlog of support requests. If you sent an email and have not received a reply until today, please reach back out to us through our contact form: https://dashboard.imgix.com/contact

IDENTIFIED about 2 months ago - at 11/06/2024 05:47PM

We have identified an issue with receiving support requests to support@imgix.com and are working on a fix. In the meantime, please use our contact form to reach support: https://dashboard.imgix.com/contact

Latest imgix outages

Elevated rendering errors - about 1 month ago
Delayed analytics data - about 2 months ago

Be the first to know when imgix and other third-party services go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 3278 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook

Setup in 5 minutes or less

How much time you'll save your team, by having the outages information close to them?

14-day free trial · No credit card required · Cancel anytime