Outage in imgix

Elevated rendering errors

Resolved Minor
May 20, 2025 - Started 2 months ago - Lasted 30 minutes
Official incident page

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Outage Details

We are currently investigating elevated render error rates for uncached derivative images and the Management API in the NA region. We will update once when we obtain more information. Previously cached derivatives are not impacted.
Latest Updates ( sorted recent to last )
RESOLVED 2 months ago - at 05/20/2025 04:10PM

This incident has been resolved.

MONITORING 2 months ago - at 05/20/2025 04:01PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 2 months ago - at 05/20/2025 03:57PM

The issue has been identified and a fix is being implemented.

INVESTIGATING 2 months ago - at 05/20/2025 03:40PM

We are currently investigating elevated render error rates for uncached derivative images and the Management API in the NA region. We will update once when we obtain more information.

Previously cached derivatives are not impacted.

Latest imgix outages

Elevated rendering errors - about 2 months ago
Issues with logging in - 3 months ago
Delay in Purge requests - 8 months ago

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