Outage in imgix
Increased errors for new render requests
Resolved MajorIncident Report
Summary AI Generated
imgix experienced increased errors on new render requests over approximately 2.3 hours, caused by elevated packet loss and errors stemming from an underlying Google Cloud infrastructure incident. The Rendering Infrastructure was affected, and imgix mitigated the issue by redirecting traffic, which restored error rates to normal. The incident was fully resolved once error rates stabilized.
We have identified a correlation with an ongoing Google Cloud incident, which reports elevated packet loss and errors for multiple services.
We will continue to monitor error rates and provide further updates as Google Cloud shares more information.
Components affected
imgix Rendering InfrastructureTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 09/01/2026 06:48PM
This incident has been resolved.
MONITORING
1 day ago - at 09/01/2026 06:31PM
Error rates are back to normal.
We will continue to monitor the service.
IDENTIFIED
2 days ago - at 09/01/2026 06:06PM
We are observing improved error rates across the service.
We will continue to monitor the situation.
IDENTIFIED
2 days ago - at 09/01/2026 05:15PM
We are pushing out changes to redirect traffic and are seeing improved error rates across the service.
We will continue to make updates and monitor the situation.
IDENTIFIED
2 days ago - at 09/01/2026 05:05PM
We are continuing to monitor error rates while investigating potential failover options for this incident.
IDENTIFIED
2 days ago - at 09/01/2026 04:36PM
We have identified a correlation with an ongoing Google Cloud incident, which reports elevated packet loss and errors for multiple services.
We will continue to monitor error rates and provide further updates as Google Cloud shares more information.
Latest imgix outages
Increased errors for new render requests - 2 days ago
Increased errors for new render requests - 20 days ago
Delayed purge request processing - 2 months ago
Issues with Imgix web tools - 5 months ago
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