**imgix** experienced increased errors for new image rendering requests over a 53-minute window due to elevated packet loss and errors stemming from a Google Cloud incident. The rendering infrastructure was affected, causing failed requests during the outage period. Error rates returned to normal and the incident was resolved without further intervention once the upstream issue stabilized.
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This incident has been resolved.
Error rates have returned to normal levels.
We are continuing to monitor the situation while awaiting an update from Google Cloud.
We have identified a correlation with an ongoing Google Cloud incident, which reports elevated packet loss and errors for multiple services.
We will continue to monitor error rates and provide further updates as Google Cloud shares more information.
We've identified an increase in errors for new rendering requests due to an ongoing incident with an upstream provider.
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