imgix's rendering infrastructure experienced elevated 5xx errors for new image render requests over a 35-minute window, triggered by an underlying Google Cloud incident. Error rates returned to normal levels approximately 15 minutes after the issue was identified and were sustained without further intervention. The incident was resolved once imgix confirmed stable error rates, independent of a formal update from Google Cloud.
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While Google Cloud has not yet provided an update, error rates have remained at normal levels. We therefore consider this incident resolved.
Error rates have returned to normal levels.
We are continuing to monitor the situation while awaiting an update from Google Cloud.
We are observing an increase in 5xx errors for new render requests, correlating with an ongoing Google Cloud incident.
We will continue to monitor error rates and provide further updates as Google Cloud shares more information.
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