Outage in imgix
Increased errors for new render requests (Rendering & Legacy video APIs)
Resolved MajorIncident Report
Summary AI Generated
imgix experienced increased 5xx errors for new image and legacy video render requests, affecting their Rendering Infrastructure for 2.2 hours. The errors were identified as correlated with a Google Cloud incident that caused VM service degradation across multiple locations. The incident was resolved after Google Cloud's issues were addressed and error rates returned to normal levels.
We are currently investigating increased 5xx errors for new image and legacy video render requests.
Components affected
imgix Rendering InfrastructureTrusted by 1,000+ teams
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Latest Updates ( sorted recent to last )
RESOLVED
about 22 hours ago - at 06/04/2026 04:54PM
This incident has been resolved.
MONITORING
about 23 hours ago - at 06/04/2026 04:00PM
Error rates have subsided to normal levels. We will continue to monitor for updates.
IDENTIFIED
about 24 hours ago - at 06/04/2026 03:45PM
We are seeing a large reduction in error rates. We will continue to monitor for updates.
IDENTIFIED
1 day ago - at 06/04/2026 02:52PM
We have identified a correlation with an ongoing Google Cloud incident, which reports degradation for VM services in multiple locations.
We continue monitoring errors rates and updates from Google Cloud.
INVESTIGATING
1 day ago - at 06/04/2026 02:44PM
We are currently investigating increased 5xx errors for new image and legacy video render requests.
Latest imgix outages
Issues with Imgix web tools - about 2 months ago
Asset Manager errors when uploading to an Azure Source - 4 months ago
Uploading errors in Asset Manager - 5 months ago
Delayed Reports for CDN and Error Logs - 7 months ago
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