Outage in imgix

Elevated rendering errors

Resolved Major
June 12, 2025 - Started about 2 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are investigating elevated render error rates for the service. Previously cached derivatives are not impacted.
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 06/12/2025 08:52PM

The service is completely restored.

MONITORING about 2 months ago - at 06/12/2025 08:47PM

The Rendering API is fully recovered.

Web Administration tooling (logins and the Management API) are recovering. We are monitoring the results.

IDENTIFIED about 2 months ago - at 06/12/2025 08:38PM

The Rendering API has fully recovered.

We are continuing to investigate Web Administration related issues (login and Management API) related to the incident.

MONITORING about 2 months ago - at 06/12/2025 08:26PM

The service is restored. We are monitoring the situation.

IDENTIFIED about 2 months ago - at 06/12/2025 06:53PM

The service is experiencing elevated error rates due to a major Google Cloud outage affecting services downstream.

Previously cached derivatives are not impacted.

We are investigating ways to mitigate this issue.

IDENTIFIED about 2 months ago - at 06/12/2025 06:15PM

The issue has been identified and we are investigating a solution.

INVESTIGATING about 2 months ago - at 06/12/2025 06:09PM

We are investigating elevated render error rates for the service.

Previously cached derivatives are not impacted.

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