Outage in imgix

Elevated rendering errors

Resolved Major
June 12, 2025 - Started about 2 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are investigating elevated render error rates for the service. Previously cached derivatives are not impacted.
Components affected
imgix API Service imgix Rendering Infrastructure imgix Web Administration Tools
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 06/12/2025 08:52PM

The service is completely restored.

MONITORING about 2 months ago - at 06/12/2025 08:47PM

The Rendering API is fully recovered.

Web Administration tooling (logins and the Management API) are recovering. We are monitoring the results.

IDENTIFIED about 2 months ago - at 06/12/2025 08:38PM

The Rendering API has fully recovered.

We are continuing to investigate Web Administration related issues (login and Management API) related to the incident.

MONITORING about 2 months ago - at 06/12/2025 08:26PM

The service is restored. We are monitoring the situation.

IDENTIFIED about 2 months ago - at 06/12/2025 06:53PM

The service is experiencing elevated error rates due to a major Google Cloud outage affecting services downstream.

Previously cached derivatives are not impacted.

We are investigating ways to mitigate this issue.

IDENTIFIED about 2 months ago - at 06/12/2025 06:15PM

The issue has been identified and we are investigating a solution.

INVESTIGATING about 2 months ago - at 06/12/2025 06:09PM

We are investigating elevated render error rates for the service.

Previously cached derivatives are not impacted.

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