Outage in imgix

Missing Images in Asset Manager

Resolved Minor
March 17, 2025 - Started 7 months ago - Lasted 1 day
Official incident page

Incident Report

We have identified an issue affecting the Imgix Asset Manager. Users may experience difficulties searching for previously indexed assets and delays in indexing new assets. A fix is currently in progress. The rendering service remains unaffected.
Components affected
imgix Web Administration Tools

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 03/18/2025 06:56PM

The root problem of the incident has been resolved.

Some assets may still return an error. Please get in touch with support@imgix.com if you are experiencing issues

IDENTIFIED 7 months ago - at 03/17/2025 05:48AM

We have identified an issue affecting the Imgix Asset Manager.
Users may experience difficulties searching for previously indexed assets and delays in indexing new assets.

A fix is currently in progress.

The rendering service remains unaffected.

Latest imgix outages

Issues with Dashboard - about 1 month ago
Elevated rendering errors - 4 months ago
Elevated rendering errors - 5 months ago
Issues with logging in - 6 months ago
Delay in Purge requests - 10 months ago

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