Outage in imgix

Missing Images in Asset Manager

Resolved Minor
March 17, 2025 - Started 3 months ago - Lasted 1 day
Official incident page

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Outage Details

We have identified an issue affecting the Imgix Asset Manager. Users may experience difficulties searching for previously indexed assets and delays in indexing new assets. A fix is currently in progress. The rendering service remains unaffected.
Components affected
imgix Web Administration Tools
Latest Updates ( sorted recent to last )
RESOLVED 3 months ago - at 03/18/2025 06:56PM

The root problem of the incident has been resolved.

Some assets may still return an error. Please get in touch with support@imgix.com if you are experiencing issues

IDENTIFIED 3 months ago - at 03/17/2025 05:48AM

We have identified an issue affecting the Imgix Asset Manager.
Users may experience difficulties searching for previously indexed assets and delays in indexing new assets.

A fix is currently in progress.

The rendering service remains unaffected.

Latest imgix outages

Issues with logging in - about 2 months ago
Delay in Purge requests - 6 months ago
Elevated rendering errors - 7 months ago

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