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Outage in Imperva

[INC-1024] Imperva Management Portal Dashboard Issue

Resolved Major
May 07, 2026 - Started 5 days ago - Lasted about 3 hours
Official incident page

Incident Report

Summary AI Generated

The Imperva Management Portal experienced a service degradation where dashboards were not displaying the latest data, specifically affecting Cloud WAF Dashboards. The incident lasted 2.9 hours while technical teams investigated and identified the root cause. A fix was implemented and monitored, ultimately restoring normal service levels to the affected dashboards.

We have discovered a potential service degradation, affecting Imperva Management Portal. The dashboards may not be not displaying the latest data. Technical teams are investigating. The next Status Update on this Incident will be provided no later than 3:28 UTC. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.

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Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 05/08/2026 05:45AM

The incident has been resolved and normal service levels have been restored for the Cloud WAF Dashboards on the Imperva Management Portal.

MONITORING 4 days ago - at 05/08/2026 05:37AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 4 days ago - at 05/08/2026 05:19AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 5 days ago - at 05/08/2026 04:26AM

The technical teams are still working on the recovery for the Imperva Management Portal dashboard issue. The next status update on this incident will be provided no later than 05:28 UTC.

INVESTIGATING 5 days ago - at 05/08/2026 03:57AM

Technical teams are continuing to work on a fix for the Imperva Management Portal dashboard issue. The next status update on this incident will be provided no later than 04:28 UTC.

INVESTIGATING 5 days ago - at 05/08/2026 03:36AM

We are continuing to investigate. The next Status Update on this Incident will be provided no later than 3:58 UTC.

INVESTIGATING 5 days ago - at 05/08/2026 02:57AM

We have discovered a potential service degradation, affecting Imperva Management Portal. The dashboards may not be not displaying the latest data. Technical teams are investigating. The next Status Update on this Incident will be provided no later than 3:28 UTC.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

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