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Outage in Imperva

[INC-1036] Imperva Management Portal Slowness Issue

Resolved Minor
May 14, 2026 - Started 6 days ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

The Imperva Management Portal experienced slowness issues that degraded customers' ability to use the service for approximately 1.1 hours. Technical teams performed remedial actions to restore normal service levels. The incident was fully resolved with the portal returning to normal operation.

We have discovered a potential service degradation, affecting customers ability to use the Imperva Management Portal. Technical teams are investigating. The next Status Update on this Incident will be provided no later than 17:56 UTC. Further updates to follow. The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service. In the event of a service disruption, the update will include potential impacts to any affected region.

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Latest Updates ( sorted recent to last )
RESOLVED 6 days ago - at 05/14/2026 06:28PM

The incident has been resolved and normal service levels have been restored for the Imperva Management Portal.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

MONITORING 6 days ago - at 05/14/2026 05:58PM

Technical teams have performed remedial actions and the Imperva Management Portal is returning to normal service levels. Technical teams will continue monitoring the system. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

INVESTIGATING 6 days ago - at 05/14/2026 05:26PM

We have discovered a potential service degradation, affecting customers ability to use the Imperva Management Portal. Technical teams are investigating. The next Status Update on this Incident will be provided no later than 17:56 UTC. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

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