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Outage in Imperva

[INC-1037] New Delhi, Mumbai Data Center Issue

Resolved Minor
May 14, 2026 - Started 6 days ago - Lasted about 5 hours
Official incident page

Incident Report

Summary AI Generated

Imperva experienced a data center issue affecting their New Delhi and Mumbai facilities that lasted 4.8 hours. Technical teams identified the source of the problem and implemented a fix to restore normal service operations. The incident was resolved after a monitoring period to ensure service stability.

Technical teams are investigating a potential issue in the New Delhi (NDL), Mumbai (NAG) Data Center. The next Status Update on this Incident will be provided no later than 20:19 UTC. Further updates to follow.
Components affected
Imperva New Delhi, India (NDL)

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Latest Updates ( sorted recent to last )
RESOLVED 5 days ago - at 05/15/2026 12:32AM

Service in the data center has been restored to normal.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

MONITORING 5 days ago - at 05/14/2026 11:55PM

A fix has been implemented and we are continuing to monitor in order to ensure that service has returned to normal.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

IDENTIFIED 5 days ago - at 05/14/2026 10:55PM

Technical teams are actively implementing a fix. The next status update on this incident will be provided no later than 23:55 UTC. Further updates to follow.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

IDENTIFIED 5 days ago - at 05/14/2026 09:55PM

Our engineers are actively working on the fix to resolve the data center issue. The next Status Update on this Incident will be provided no later than 22:55 UTC.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

IDENTIFIED 5 days ago - at 05/14/2026 09:25PM

Our engineers are actively working on the fix to resolve the data center issue. The next Status Update on this Incident will be provided no later than 21:55 UTC.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

IDENTIFIED 5 days ago - at 05/14/2026 08:55PM

Technical teams are currently investigating the issue and will provide updates as more information becomes available. The next Status Update on this Incident will be provided no later than 21:25 UTC.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

IDENTIFIED 6 days ago - at 05/14/2026 08:21PM

We have identified the source of the issue in the data center. Technical teams are working on a fix. The next Status Update on this Incident will be provided no later than 20:51 UTC.

The status updates are an integral part of proactive monitoring and transparent communication about the status of our cloud services. Imperva investigates and attributes a status to all detected events that may or may not affect availability of the service.

In the event of a service disruption, the update will include potential impacts to any affected region.

INVESTIGATING 6 days ago - at 05/14/2026 07:49PM

Technical teams are investigating a potential issue in the New Delhi (NDL), Mumbai (NAG) Data Center. The next Status Update on this Incident will be provided no later than 20:19 UTC. Further updates to follow.

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