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Outage in Infobip

Global (Europe) - Message processing degradation

Resolved Minor
March 16, 2025 - Started 12 months ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently experiencing issues with the message processing service over our Global (Europe) data center. You might experience issues with delayed processing of messages. The issue is currently being investigated and more information will follow in the next update.

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Latest Updates ( sorted recent to last )
RESOLVED 12 months ago - at 03/16/2025 08:05AM

The degradation has been successfully resolved, and the service is once again operational.

Start (UTC): 16 March 2025 02:00
End (UTC): 16 March 2025 07:30

Impact: Message processing issues. Affected clients experienced delays with their traffic.

MONITORING 12 months ago - at 03/16/2025 06:59AM

A fix has been implemented and we are monitoring the results.

INVESTIGATING 12 months ago - at 03/16/2025 06:32AM

We are continuing to investigate the issue.

INVESTIGATING 12 months ago - at 03/16/2025 06:00AM

We are currently experiencing issues with the message processing service over our Global (Europe) data center. You might experience issues with delayed processing of messages. The issue is currently being investigated and more information will follow in the next update.

Latest Infobip outages

Global (Europe): Customer Portal service degradation - 9 days ago
United States - Customer Portal 2FA Login issues - 11 days ago
Global (Europe) - WhatsApp Sending Delay - 16 days ago
Global (Europe) - WhatsApp service degradation - 17 days ago
Global (Europe) - Degradation of multiple services - 17 days ago

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