Saudi Arabia - Email tracking service degradation

Please be kindly informed that we have experienced an issue with the Email tracking service on Saudi Arabia data center. At the below period you might experienced issues with click events not being tracked.

The issue has been successfully identified and resolved and the service is once again operational.

Start (UTC): 25-06-2025 06:10
End (UTC): 25-06-2025 17:28
Impact: You might have experienced issues with click events not being tracked.

We are continuing to work on a fix for this issue.

Our development team continues to work on this issue.

Our development team is working on this issue.

We are continuing to work on a fix for this issue.

Root cause of the issue was successfully identified and our team is working on a fix.

Our dedicated engineering team is still investigating the issue.

We are currently experiencing degradation of our Email tracking service on Saudi Arabia data center. Clients may experience issues with click events not being tracked. Our dedicated team is investigating the issue and more information will follow in the next update.