Outage in Infobip

Global (Europe) - Moments Services degradation

Resolved Minor
October 03, 2025 - Started 3 days ago - Lasted about 2 hours
Official incident page

Need to monitor Infobip outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Infobip, and never miss an outage again.
Start Free Trial

Outage Details

We are currently experiencing issues with the Moments service at the Global (Europe) data center. You might notice issues when trying to fetch data for a flow in Moments, as the data is not available. The issue is currently being investigated, and more information will follow in the next update.
Latest Updates ( sorted recent to last )
RESOLVED 3 days ago - at 10/03/2025 11:34PM

The issue has been successfully resolved, and the degradation of Moments services and Flow module has been fixed.
Start time (UTC): 02 October 2025, 11:49
End time (UTC): 03 October 2025, 23:25

Impact: During this period, you may have experienced issues with flow statistics. Specifically, incorrect data was displayed for all elements and in performance metrics.

IDENTIFIED 3 days ago - at 10/03/2025 10:55PM

The issue has been identified, and a fix is being implemented

INVESTIGATING 3 days ago - at 10/03/2025 10:34PM

Our development team is still investigating this issue

INVESTIGATING 3 days ago - at 10/03/2025 09:40PM

We are continuing to investigate this issue.

INVESTIGATING 3 days ago - at 10/03/2025 09:36PM

We are currently experiencing issues with the Moments service at the Global (Europe) data center. You might notice issues when trying to fetch data for a flow in Moments, as the data is not available. The issue is currently being investigated, and more information will follow in the next update.

Latest Infobip outages

Multiple Locations - General Service Degradation - about 13 hours ago
Multiple Locations - General service issues - 3 days ago
Global (Europe) - Overall Service Degradation - 4 days ago
EU Region-locked - Conversations Service Degradation - 5 days ago
Indonesia - General service degradation - 10 days ago

Be the First to Know When Vendors Go Down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4522 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook