Outage in Infobip
Global (Europe) - AI assistant service degradation in regards to Answers product
Resolved MinorIncident Report
We are currently experiencing a degradation affecting our Answers service in regards to use of AI assistant over our Global (Europe) data center. Clients may experience limited use capabilities of AI assistant with active Answers bots.
Our engineering team is investigating the issue, and we will provide further updates as soon as they become available.
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Latest Updates ( sorted recent to last )
RESOLVED
10 days ago - at 11/13/2025 10:43AM
The issue has been successfully resolved and the service is once again operational.
Start time (UTC): 13 November 2025 08:32
End time (UTC): 13 November 2025 10:13
Impact: During this period clients may have experienced limited use capabilities of AI assistant with active Answers bots.
INVESTIGATING
10 days ago - at 11/13/2025 10:25AM
We are currently experiencing a degradation affecting our Answers service in regards to use of AI assistant over our Global (Europe) data center. Clients may experience limited use capabilities of AI assistant with active Answers bots.
Our engineering team is investigating the issue, and we will provide further updates as soon as they become available.
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