Outage in Infobip
Multiple Locations - Customer Portal 2FA Login issues
Resolved MinorIncident Report
We are currently experiencing issues with our 2FA Customer Login service. Part of Infobip customers utilizing 2FA login to the Portal may experience error when verifying 2FA codes. The issue is currently being investigated and more information will follow in the next update.
Need to monitor Infobip outages?
One place to monitor all your cloud vendors. Get instant alerts when an outage is detected.
Latest Updates ( sorted recent to last )
RESOLVED
28 days ago - at 11/17/2025 06:53PM
The issue has been successfully resolved and the service is once again operational.
During the specified timeframe, you may have experienced errors while attempting to login to Portal using 2FA authentication.
Start (UTC): 17 November 2025 14:26
End (UTC): 17 November 2025 17:54
Impact: Login to Portal using 2FA
INVESTIGATING
28 days ago - at 11/17/2025 05:58PM
We are currently experiencing issues with our 2FA Customer Login service. Part of Infobip customers utilizing 2FA login to the Portal may experience error when verifying 2FA codes. The issue is currently being investigated and more information will follow in the next update.
Latest Infobip outages
Global (Europe) Viber Inbound Messages degradation - 14 days ago
Multiple Locations - WhatsApp Template service degradation - about 1 month ago
Global (Europe) - AI assistant service degradation in regards to Answers product - about 1 month ago
Multiple Locations - Whatsapp Templates Service Degradation - about 1 month ago
Status Aggregator for All Your Third-Party Services
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 4600 services available
Integrations with
