Outage in Infobip
Global (Europe) - WhatsApp templates API degradation
Resolved MinorIncident Report
We are currently experiencing issues with WhatsApp templates API over Global (Europe) data center. The issue is currently being investigated and more information will follow in the next update.
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Latest Updates ( sorted recent to last )
RESOLVED
3 days ago - at 12/19/2025 01:28PM
The issue has been successfully resolved and the service is once again operational. The issue affected specific WhatsApp templates endpoint.
Start (UTC): 19 December 12:16
End (UTC): 19 December 13:07
Impact: The endpoint /whatsapp/2/senders/(sender)/templates reverted error 500
INVESTIGATING
3 days ago - at 12/19/2025 12:43PM
We are currently experiencing issues with WhatsApp templates API over Global (Europe) data center. The issue is currently being investigated and more information will follow in the next update.
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