Outage in Infobip
Global (Europe) - WhatsApp Traffic Processing Delays
Resolved MinorIncident Report
We are currently encountering delays in processing WhatsApp traffic over our global (Europe) data center. The scope of the issue is currently being investigated and more information will follow in the next update.
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 01/19/2026 04:53PM
The issue has been successfully resolved and the service is once again operational.
Start (UTC): 19 January 06:58
End (UTC): 19 January 16:15
Impact: You might have experienced delays in WhatsApp outbound messages delivery.
MONITORING
8 days ago - at 01/19/2026 04:17PM
We have successfully identified and isolated the issue, and currently, the enqueued messages are being processed. We are monitoring the results.
INVESTIGATING
8 days ago - at 01/19/2026 03:41PM
We are currently encountering delays in processing WhatsApp traffic over our global (Europe) data center. The scope of the issue is currently being investigated and more information will follow in the next update.
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