Outage in Infobip
Global (Europe) - Multiple Channels processing degradation
Resolved MinorIncident Report
We’re currently experiencing delays in processing RCS, WhatsApp, Viber, and Zalo traffic in our global (Europe) data center. The full scope of the issue is still under investigation, and we’ll provide more details in the next update.
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Latest Updates ( sorted recent to last )
RESOLVED
6 days ago - at 01/22/2026 03:39AM
The issue has been successfully resolved, and the service is once again operational.
Messages are now being processed in a timely manner.
Start (UTC): 22 January 2026 00:13
End (UTC): 22 January 2026 00:43
Impact: Delays in message processing.
INVESTIGATING
6 days ago - at 01/22/2026 02:25AM
We are continuing to investigate this issue.
INVESTIGATING
6 days ago - at 01/22/2026 02:22AM
We’re currently experiencing delays in processing RCS, WhatsApp, Viber, and Zalo traffic in our global (Europe) data center. The full scope of the issue is still under investigation, and we’ll provide more details in the next update.
Latest Infobip outages
Global (Europe) - AI assistant service degradation - about 11 hours ago
Global (Europe) - WhatsApp Traffic Processing Delays - 8 days ago
Pakistan - General service issues - 13 days ago
United States - Number Registration service degradation - 20 days ago
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