Outage in Infobip
Global (Europe) - AI assistant service degradation
Resolved MinorIncident Report
We are currently experiencing issues with AI assistant service over Global (Europe) data center. The issue is currently being investigated and more information will follow in the next update.
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Latest Updates ( sorted recent to last )
RESOLVED
about 10 hours ago - at 01/27/2026 01:18PM
The issue has been successfully resolved and the service is once again operational. AI assistant and some helper AI tools were not working affecting the products and services that utilize them.
Start (UTC): 27 January 10:47
End (UTC): 27 January 13:14
Impact: The issue affected Answers and Conversations services that use AI
IDENTIFIED
about 11 hours ago - at 01/27/2026 01:01PM
The issue has been identified and a fix is being implemented.
INVESTIGATING
about 11 hours ago - at 01/27/2026 12:27PM
We are currently experiencing issues with AI assistant service over Global (Europe) data center. The issue is currently being investigated and more information will follow in the next update.
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