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Outage in Infobip

India - Multiple Service Degradation

Resolved Major
February 05, 2026 - Started 12 days ago - Lasted about 1 hour
Official incident page

Incident Report

We are currently experiencing issues with the India data center. You may encounter problems logging in to the portal, as well as sending SMS or voice traffic. The issue is currently under investigation, and more information will be shared in the next update.

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Latest Updates ( sorted recent to last )
RESOLVED 12 days ago - at 02/05/2026 06:36AM

This incident has been resolved.

Start time (UTC): 5 February 2026, 04:30
End time (UTC): 5 February 2026, 05:50

Impact: Users may have experienced issues accessing the portal, and failures in message processing for SMS and voice traffic.

INVESTIGATING 12 days ago - at 02/05/2026 06:17AM

Our dedicated engineering teams continue to actively investigate the issue.

INVESTIGATING 12 days ago - at 02/05/2026 05:39AM

We are currently experiencing issues with the India data center. You may encounter problems logging in to the portal, as well as sending SMS or voice traffic. The issue is currently under investigation, and more information will be shared in the next update.

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