Outage in Infobip

Multiple Locations - Conversations services degradations

Resolved Major

February 05, 2026 - Started 12 days ago - Lasted 36 minutes
Official incident page

Incident Report

We are currently experiencing issues with Conversations services. You might experience issues while using the portal and its services and receive errors while trying to access the Conversations

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Latest Updates ( sorted recent to last )

RESOLVED 12 days ago - at 02/05/2026 09:06PM

This is to inform you that we experienced an incident that affected multiple services on our India, Indonesia and United States data centres.

Our clients may have noticed issues while using the portal and its services and receive errors while trying to access the Conversations

Start (UTC): 05 February 2026 12:03
End (UTC): 05 February 2026 20:44
Impact: During this period, you may have observed issues with accessing the Conversations service.

We apologize for any inconvenience this may have caused. Our engineering team has resolved the issue, and our services are now fully operational.

INVESTIGATING 12 days ago - at 02/05/2026 08:34PM

We are currently experiencing issues with Conversations services. You might experience issues while using the portal and its services and receive errors while trying to access the Conversations

Latest Infobip outages

Global (Europe) - Issue with uploading files in Broadcast - 5 days ago

Global (Europe) - Conversations Processing Degradation - 11 days ago

India - Multiple Service Degradation - 12 days ago

Global (Europe) - Customer Portal Service Degradation - 15 days ago

Global (Europe) - Campaign Service Degradation - 18 days ago

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