Outage in Infobip

Global (Europe) - Conversations Processing Degradation

Resolved Minor

February 06, 2026 - Started 11 days ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently experiencing issues with the Conversations service in our Global (Europe) data center. You may encounter issues with automations (for example, workflows), which could result in processing delays. Our dedicated team is actively investigating the issue and working to restore full functionality as soon as possible. We will share further updates as they become available.

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Latest Updates ( sorted recent to last )

RESOLVED 11 days ago - at 02/06/2026 04:00AM

The incident has been resolved.

During the incident, you might have experienced delays or unexpected behavior with Conversations automations (workflows), which could have affected workflow execution and the processing of automated tasks.

Start (UTC): 05 February 2025 22:40
End (UTC): 06 February 2025 03:50
Impact: Temporary delays and disruptions in workflow execution for Conversations automations.

INVESTIGATING 11 days ago - at 02/06/2026 03:04AM

We are continuing to investigate this issue.

INVESTIGATING 11 days ago - at 02/06/2026 02:10AM

We are continuing to investigate this issue.

INVESTIGATING 11 days ago - at 02/06/2026 01:35AM

We are currently experiencing issues with the Conversations service in our Global (Europe) data center. You may encounter issues with automations (for example, workflows), which could result in processing delays.

Our dedicated team is actively investigating the issue and working to restore full functionality as soon as possible. We will share further updates as they become available.

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